What is your cancellation/no-show policy?
We require a 12-hour notice for cancellations or rescheduling. If you cancel within 12 hours or do not show up for your lesson, you will be charged for the full lesson.
What is your late arrival policy?
We kindly ask that you arrive 5-10 minutes before your lesson to get settled in and ensure a full experience. If you arrive late, you may miss the warm-up, which is essential for safely and effectively participating in the lesson.
You may still join if you are late, but it will be counted as a full lesson.
When do packages expire?
Package expiration begins on the day of your first class:
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1 single private or semi-private class: 1 month
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Package of 5 private or 4 semi-private classes: 2 months
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Package of 10 private or 8 semi-private classes: 3 months
Which lesson should I take?
If you’re a beginner, we recommend starting with our private lessons or Aware semi-private lessons. If you’re unsure, feel free to contact us for a consultation, and we’ll help guide you to the right lesson.
What should I wear?
Package expiration begins on the day of your first class:
-
1 single private or semi-private class: 1 month
-
Package of 5 private or 4 semi-private classes: 2 months
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Package of 10 private or 8 semi-private classes: 3 months
What if I have an injury or specific health concerns?
Each body is unique, and our instructors offer personalized instruction to meet your needs. Please inform your instructor before your lesson so they can modify exercises to ensure your safety. Figure8 also offers Rehabilitation private lessons.
What is your prenatal policy?
We recommend consulting with your doctor prior to starting. For more information on our Pre & Postnatal lessons, please contact us.
What facilities and amenities are available?
We have lockers, a changing room, a filtered water station, and a bathroom for your convenience. There are also paid parking spots and elevator access in the building.
